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What's New

  REOPENING Information

As of June 29, 2020


We miss seeing you at the main office, and we are pleased to announce that we are slowly beginning to re-open.


Starting Monday, June 29, the Main Office will be open - BY APPOINTMENT ONLY.


Our Main Office lobby does not allow for social distancing, so we cannot allow walk-ins of any kind. With reduced staff, members MUST contact us ahead of time for an appointment.


Main Office Hours (by appointment only):

Mon 10am-2pm

Tues 10am-2pm

Thu 10am-2pm

Fri 10am-2pm


Stickney Office Hours (open for in-person visits):


Tues 10am to 2pm 

Fri 10am to 2pm 


>> Please continue using our electronic services whenever possible. 


>> When you do visit, know that we are following all recommended state, local and CDC safety precautions. We have deep-cleaned both locations and installed plexiglass at our teller windows. We will sanitize high-touch areas after each member visit. 


>> We ask members to wear masks when coming to the office. While we know most of our members very well, we may ask you to lower your mask briefly to confirm your identity. 


>> The District’s courier services are beginning to run; however, check with your plant for their schedule. Mail is also being delivered to our Main office on Mondays, Wednesdays and Fridays, which will also increase efficiency. 



Please continue to check this page for full details.


 COVID-19 Relief: Skip-a-Payment program
man reviewing finances
In these challenging times, MWRD Employees' Credit Union is committed to helping ease the financial uncertainty for our members. If you are concerned about an upcoming loan payment, we may be able to help.
Your credit union is always here for you.
Our Board of Directors has approved a COVID-19 Relief Skip-a-Pay program.* Unlike our standard skip-a-pay programs, you may skip more than one loan, and you may skip more than one month. There is NO fee to participate, and the skipped payments will NOT affect your credit rating. Interest will continue to accrue. Please be sure to complete and return the form so we receive it 10 days before your payment is due.
Tell your fellow members.
If you know other MWRD ECU members who need this Skip-a-Pay assistance, please spread the word. We’d like to help as many members as we can!
download the request form

By completing the COVID-19 Skip-a-Payment request form, you authorize MWRD Employees’ Credit Union to advance your loan due date by the month(s) indicated and you understand this may extend the maturity of your loan. Interest will continue to accrue on the unpaid balance during the month you skip the payment, and when payments resume, the unpaid interest will be collected first. All other terms and conditions as stated in the original loan agreement continue to remain in effect. Not included in the COVID-19 Skip-A-Payment program are Mortgage and Home Equity loans. The credit union retains the right to refuse any and all requests, and/or withdraw this offer without notice. This signed form must be received 10 days before payment is due.


Call or email us directly with your questions or to make an appointment. 


Glenda Lahori



Joanne Shinnick



John Van Keulen



Jewell Hobbs




Protect your accounts.

Do not include your member number or other account-sensitive information in your email.


Beware of phishing scams and other fraudulent activity. Our staff will never ask for your Social Security number or PINs. Please use the following tools to conduct your financial transactions anywhere, anytime.


Account Access

Please use the following tools to conduct your financial transactions anywhere, anytime.


·       Debit Card (locate nearby ATMs)

·       Online Banking on our website

·       Mobiliti Touchbanking app

·       PAT – your telephone teller – at 855-391-3788


If you don’t have a checking account and debit card, please contact us to apply. If you haven’t already, please enroll in Online Banking and download our mobile app.


These tools allow you to 

·       Access your accounts

·       View your transactions and account history

·       Transfer money between accounts



Please email us directly or call us with questions about your credit union accounts and financial needs. We will respond to all messages as soon as possible.



Thank you for all you are doing to stay safe.


Linda S. Geers


MWRD Employees' Credit Union